- October 24, 2020
- Posted by: SMEST
We are looking for a Client On-Boarding Specialist to build and preserve trusting relationships with our clientele. We’ll rely on you to find ways to outperform our competition vis strong customer service.
To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams, and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.
Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer queries quickly and effectively
Forward upselling and cross-selling
Promote high-quality sales, supply, and customer service processes
Aim to preserve customers
Approach potential customers to establish relationships
Gain solid knowledge of competitors
Proven experience as a Client Relationship Manager
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
To apply mail us your CV on firstname.lastname@example.org